Frequently Asked Questions: General
Thank you for choosing to learn more about the Sun Tan City difference. If you're looking for the perfect way to maintain a luminous bronze sun tan all year long, you've definitely chosen the right place. We combine a wide variety of state-of-the-art tanning beds with the best sunless tanning booth options available, a full line of specially formulated skin care products, and a convenient membership program that puts the decision making power back in your hands. With Sun Tan City, you can tan when you want and where you want to truly Let Yourself Shine®.
At Sun Tan City, we pride ourselves in being all about one thing: you. We know you tan to look great, feel great, and have that special time during the day free from the hurry of your routine. That's why we make sun tanning at Sun Tan City perfect down to every last detail—because you're worth it.
If you have general questions about Sun Tan City, we can help. Here, we've outlined the answers to several commonly asked client questions about how to make the most of your tanning experience. Remember, if you can't find the answer to your question, feel free to stop by any of our 230+ convenient locations and speak to a Tanning Consultant in person, or contact us online at email@example.com.
- What are the hours of each Sun Tan City location?
Sun Tan City offers more than 230 locations across 17 states, so you can tan when you want, where you want! Whether your ideal time to pamper yourself is right after work, during a relaxing weekend at home, or taking time out from a business trip, a Sun Tan City location is often right around the corner. And because Sun Tan City Club Sun memberships are accepted at every location, you can be sure your tanning experience will be hassle-free. After all, you deserve your quality time to relax.
Hours of operation for Sun Tan City locations are at minimum 8 a.m. to 10 p.m., seven days a week. However, some operating hours are unique to specific locations. Because hours can change from salon to salon, we recommend calling ahead to your closest Sun Tan City to find out their precise hours of service. Remember, at Sun Tan City, we're all about you! Give one of our convenient locations a call to make sure they offer the best possible hours for your busy schedule.
- What are some tanning tips?
Whether you're brand new to tanning or you have months of experience, it's always valuable to keep the basics of sun tanning fresh in your mind. After all, your tan will only look as good as you make it. So, make the most of each and every tanning experience by keeping in mind these simple—but valuable—indoor sun tanning tips.
Stay Moisturized. Healthy, moisturized skin tans faster and maintains its color longer. In fact, using the right skin care products can increase your tanning results by up to 70%! To make sure you're getting the best results every time you tan, keep your skin enriched and moisturized by drinking plenty of water, investing in the proper skin care products, and applying them often.
Sun Tan City offers a full line of sun tanning skin care products, specially formulated for skin that will be tanning often. Sun Tan City skin care products are designed to fit the needs of your skin, no matter what kind of tanner you are. Speak with your Sun Tan City Tanning Consultant to learn more about the three stages of Sun Tan City skin care products and which would be the best fit for your skin.
Take Care of Sensitive Skin. Certain areas of your body just don't tan, and with exposure to UV light could easily become overexposed, which may result in reddening. Places like lips and eyes require extra attention to avoid UV overexposure. Make sure to invest in a high SPF sunscreen lip balm to keep your lips moisturized and nourished during sun tanning. Sun Tan City offers SPF lip balm at every tanning location.
It's not only a good idea to protect your eyes against UV light, it's also the law! For your convenience, Sun Tan City sells Food and Drug Administration (FDA)-approved protective goggles and temporary goggles. You must always wear some form of UV protecting eyewear approved for indoor tanning when utilizing our indoor tanning services.
Finally, what you wear while you tan is up to you. But if you choose to tan in the nude, you should use special precaution to protect sensitive areas. Keep in mind that you will be exposing sensitive areas of your body to UV light that does not normally receive long periods of sun exposure. It's a good idea to keep these areas moisturized and expose them to UV a little at a time to prevent reddening.
Watch Out for Photosensitivity. Photosensitivity is a condition that means your skin is much more likely to redden if exposed to UV radiation. Photosensitivity can be brought on by medications, both prescription and over-the-counter, as well as from ingredients in common perfumes and makeup. It's a good idea to consult your doctor if you're on photosensitive medication and would like to begin tanning.
Above all, remember that sun tanning is a process and takes a little time! Build your base tan slowly, keep your skin moisturized, and Let Yourself Shine!
- What is the best way to care for skin while tanning?
During the tanning process, your skin loses its natural moisture and precious nutrients. The very best way to care for your skin during tanning is to keep it nourished and moisturized with proper skin care formulas, while giving it plenty of time to finish the tanning process.
If you are a first time tanner, talk with your Sun Tan City Tanning Consultant about using the Step One and Step Three recommended lotion formulas to give your skin nutrient and moisture boosts. Advanced tanners will be best suited in choosing lotions from Step Two and Step Three for the optimum balance of hydration, nutrients and natural ingredients. Your Tanning Consultant will choose a lotion that is just right for you, based on your skin type and tanning goals.
After your tanning session, be sure to apply your chosen sun tanning skin care products at least twice daily to help keep your skin soft and healthy. But don't forget to moisturize from the inside out by drinking plenty of water and avoiding additional prolonged UV exposure. If you know you will be outside for a long period of time, remember your sunscreen.
The tanning process can take up to 24 hours, even after only a few minutes under our lamps. During that time, color continues to develop and skin needs rehydrating inside and out. For the best tan possible, take your time; build your base tan slowly while keeping your skin moisturized. When you've established a beautiful bronze base tan, you'll be glad you took your time. Lay back, relax, and allow your skin the opportunity to develop rich, golden colors the right way. After all, you're worth it.
- Where can I find Sun Tan City's current specials?
Sun Tan City offers a variety of different specials and promotional offers every month, covering several of our most popular sun tanning and sunless tanning products and services. We pride ourselves on providing our clients with many different opportunities to make the most of their tanning experience while saving even more. We want you to take advantage of every possible promotional offer, which is why we offer several different ways for you to connect to us.
For frequent tanners ages 18 and older, we highly recommend joining our electronic mailing list, the exclusive Sun Tan City E-club. Clients who enroll in the Sun Tan City E-club mailing list have all of our special offers automatically delivered to their inbox whenever specials are available. E-club members receive access to all our offers before anyone else! In addition to receiving all of our special offers and the latest tanning updates, E-club members will also receive a unique, exclusive free birthday gift from Sun Tan City, giving you even more of an opportunity to unwind and be pampered on your special day. Sign up today! It's fast, easy, and free.
You can also access online specials by visiting the Latest Specials page here on the Sun Tan City website. Our website displays the full assortment of specials and offers we have currently running, many of which are exclusive to our online clients. By clicking on any of these options, you'll receive a coupon that can be printed and taken to the nearest Sun Tan City, or passed along to a friend in just a few easy clicks.
Finally, you can always rely on your closest Sun Tan City location for up-to-date information regarding company specials. Tanning Consultants at any of our salons will be able to let you know about all our current offers, including exclusive in-salon, local, or regional promotions available only by coming in to see us. Make sure you check with your Tanning Consultant each time you come in for a sun tanning or sunless tanning session to see what offers are available.
- Can you send me a Sun Tan City price list?
Sun Tan City offers more than 230 locations across 17 states. While you will always be able to find the same state-of-the-art tanning beds, exclusive sun tanning skin care products, and quality service at any location you choose to visit, we do offer prices and special offers that are sometimes exclusive to a particular salon, market, or region. It's just another way that we stay connected to the communities that we serve, while maintaining an exceptionally high standard of tanning excellence across all of our locations.
Unfortunately, that also means that it is not possible to distribute accurate, comprehensive price lists to interested clients. The best way for you to access a detailed listing of Sun Tan City's pricing in your area is to visit your local salon. A Sun Tan City Tanning Consultant will be happy to detail the prices and available specials or packages unique to his or her location. But no matter where you live, you can feel confident that at Sun Tan City, you're receiving the best pricing available for the most advanced and convenient tanning experience.
- Can I contact the Sun Tan City company headquarters?
At Sun Tan City, we're all about you. We're proud of the fact we provide the very best tanning experience available. Our products and services focus on making sure every moment you're with us is relaxing and indulgent, and that the tan you receive is the deepest, richest you can get. That's why if you ever have anything to say to us that will help us provide a more satisfying tanning experience, we want to hear it.
We always welcome any questions or comments you have about your experience at Sun Tan City. The Tanning Consultants at your preferred Sun Tan City location are always ready to address any concerns or accept any feedback you wish to provide. Or, if you prefer, you can contact us at firstname.lastname@example.org, or by calling us toll-free at 1 (877) 362-1097. For more information on getting in touch with Sun Tan City, please click here.
- Can I buy a Sun Tan City franchise?
- Thank you for inquiring about spreading Sun Tan City's business excellence to your city or state. We would love the opportunity to bring our standard of superior tanning quality to your community sometime in the future. We are currently seeking qualified candidates for several areas across the country. Please contact email@example.com or 855-727-2684 for more information. We look forward to talking with you.
- Who do I contact about future STC locations?
You may learn about any future Sun Tan City locations in your area on our website via the Coming Soon page. Here, you can find all the up-to-date information on any new Sun Tan City openings happening in your area, along with locations and projected opening dates. If you would like further information, please contact us at firstname.lastname@example.org.
Have you spotted a piece of real estate that would be perfect for a new Sun Tan City location? We'd love to hear about it. Please provide as much information about the location as possible when contacting us at the above e-mail address, or by calling us toll-free at 1 (877) 362-1097.
- Why is there an additional 10% added to my tanning service?
- As of July 1, 2010, the federal government has added a 10% tax on the cost of indoor tanning. This tax was included as part of the health care reform bill recently signed into law. We regret that we are required to charge this tax, and encourage you to contact your elected officials with any comments.